Viora Shipping Policy

Thank you for shopping with Viora. We are committed to delivering your order as quickly and safely as possible.

Processing Time

• Orders are processed within 2-3 business days after payment is received.
• Orders are not processed on weekends or holidays.

Shipping Time

Estimated delivery times:

• United States: 6–10 business days
• Canada: 7–15 business days
• International: 7–20 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather, customs processing, or other factors beyond our control.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your package's progress.

Shipping Rates

We offer free shipping worldwide

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Viora is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us and we will do our best to assist you in locating your shipment.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@viora.com

Thank you for choosing Viora. We appreciate your business and look forward to serving you. 💜